I turn complex systems into documentation people actually use.
Twelve years writing for pharma SaaS, healthcare, consumer hardware, digital media, and financial platforms. I write the installation guide that gets read on the warehouse floor, the API reference an engineer trusts, the troubleshooting flow that closes the ticket — and the product and UX copy that helps a customer choose and check out. Every sample below opens as real, formatted work — read the writing, not a description of it.
Work samples
Documentation and copywriting. Click any card to open the full formatted sample in the reader.
Where I've written
Regulated and technical domains, most recent first.
Lead Technical Writer · P360
Owned documentation for ZING Engagement Suite, a multi-channel HCP-engagement platform for pharma. Wrote the HCP-facing troubleshooting guide and in-app CTA copy, designed a regional escalation graph for internal teams handling live operational issues across markets, and collaborated with regional stakeholders to capture native-language requirements for localizing the app.
Digital Copywriter · Medline India
Wrote product copy and UX copy for Medline.com — product descriptions, category pages, and interface microcopy — translating clinical and product detail into clear, accurate, customer-facing copy for healthcare buyers.
Digital Asset Coordinator · Medline India
Managed and structured a large library of digital product assets — taxonomy, metadata, and version control across a high-volume catalog.
Sr. Analyst – Technical Writer · BNY Mellon
Produced process and technical documentation for financial-services applications in a controlled, audit-conscious environment.
Content Engineer · 7digital
Documented music-delivery APIs and platform integrations for a digital-media company serving B2B partners.
Content Engineer · Imagination Technologies
Authored installation guides, troubleshooting guides, and a structured content repository for consumer hardware — internet radio devices and their companion setup flows.
Toolkit
Tools I author, structure, and ship documentation with.
fuelcostcalculator.info
A solo-built, client-side web tool with three modes — Trip Cost, Vehicle Comparison, and a Monthly Budget Planner — supporting multiple fuel types and vehicle models. Built end to end as proof of product thinking and zero-to-one execution. Visit →
Education & certifications
Formal programs and ongoing learning.
Advanced General Management Programme (AGMP)
IIM Ahmedabad
BA, Mass Communication
Sikkim Manipal University
Diploma, Technical Communication
Technowrites Institute, Pune
UI/UX Design & Writing · in progress
Interaction Design Foundation (IxDF)
AI for Designers
Interaction Design Foundation (IxDF)